Access starts with the right account
Use your own account, keep credentials private and give each person only the access needed for their work.
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Understand access, safe support boundaries and the route for reporting a concern without treating this overview as a policy.

Use your own account, keep credentials private and give each person only the access needed for their work.
Keep passwords, payment credentials and sensitive health information out of free-text enquiries. Data-handling details belong in approved policy documents.
Use the enquiry form for a security or privacy concern so it can be routed with the relevant workspace context.
Contact us about securityUse an individual account and only the access needed for the work assigned to that person.
Never include passwords, card details or sensitive health information in free text.
Only an approved policy document can state a legal or data-processing commitment; this overview does not replace one.
Use the security contact path with the workspace context and the observed issue, without sending credentials.
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A secure setup is easier to review when accounts, permissions and sensitive fields have an explicit purpose.
Individual accounts keep access and responsibility attributable instead of sharing credentials.
Collect and expose the minimum context required for the intended service workflow.
Security and privacy questions use a dedicated contact path and should never contain credentials or payment data.
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The same product language must work for a focused solo practice, a coordinating team and an owner reviewing more than one location.


The structure changes with the people delivering the service, the places they work and the client journey around each booking.
Keep services, working time and client context together without building a large back office.
Give each person a clear place in the schedule while retaining a shared operating view.
Separate location context and availability while keeping ownership and review visible.